My Writings. My Thoughts.

Zappos Celebrates Customer Service w/ Puppets

// March 9th, 2010 // 2 Comments » // advertising

In a campaign scheduled to begin on Monday, Zappos will celebrate its customer service representatives, whom the company refers to as the customer loyalty team. The intent is to demonstrate to potential customers — and remind current ones — how the employees make it easy to order or return merchandise, either on Zappos.com or by [...]

Jay-Z Song Turned Into A Geek Anthem

// March 9th, 2010 // No Comments » // Random

Some think of “The New Dork” as the “ultimate geek/dork/tech-junkie’s anthem.” I think of it as one of the more amusing parodies of Jay-Z & Alicia Keys’ “Empire State of Mind” and love the geeky shout outs crammed into it.
If you want to sing or rap along, here are the lyrics:
Now I’m in the blogosphere,
Now [...]

Measuring Tweets

// March 1st, 2010 // No Comments » // Social Media

Latest stats from the Twitter Blog
As a member of the Twitter analytics team, part of my job is to measure and understand growth. The graph above tells a story of how we’ve grown over the past three years in terms of number of tweets created per day. Please note that tweets from accounts identified as spam [...]

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